Businesses increasingly demand 24/7/365 availability of their technology infrastructure for access to key business applications, and they turn to their Managed Services Providers (MSP) to ensure their assets are available. “Always available” has created ever more pressure on MSPs to monitor, manage and prevent critical systems outages for their clients all day and throughout the night. To meet this increased demand, MSPs can hire additional staff, have their daytime engineers monitor critical alerts at all hours of the day and night, or….. Rely on Amzur NOC Services to get the job done for them, improving client system availability and saving money at the same time.
Our NOC specialists monitor your RMM incident queue and call you by telephone 24/7 to notify you of critical alerts.
Our certified, senior NOC Engineers will configure, monitor and administer your RMM tool.
Virtual Engineers provide assistance with incidents and projects. Servers, Databases, Network Infrastructure, Desktop
Amzur’s NOC services will respond to the Remote Monitoring and Management tool’s alerts; indicating a device, operating system, software application or service is functioning outside of recommended parameters, and begin incident management activity reactively in these situations.
Backups, connectivity, cloud/email/web/SQL/FTP Services, Windows services/Events, Device Memory Utilization/Performance, Device Processor, Utilization/Performance, Device Hard Drive, Utilization/Performance, Antivirus Alerts, Network Security/Unusual Traffic/Attacks, VoIP QOS, VPNs, User Sessions/Authentication
Bring it on!! Get connected with us today!
Call us at (813) 600-4060 X133 or email us at firstname.lastname@example.org. You can reach our NOC Services Sales Specialist, A.J. Bardugone directly at email@example.com or via his direct line at (813) 321-3868 for further information.